About Us:

TactoTek is transforming the design and manufacturing of electronics with our IMSE® (In-Mold Structural Electronics) technology. By licensing our technology to development houses and manufacturers across industries, we enable the creation of innovative, lightweight, and sustainable electronic solutions. Our mission is to drive the future of structural electronics, pushing the boundaries of product design and functionality. We are seeking a dynamic, technically skilled professional to lead customer engagement efforts and support our sales team with expert engineering solutions that help customers successfully adopt and implement IMSE technology.

关于我们：

TactoTek 正在通过我们的 IMSE^® (In-Mold Structural Electronics模内结构电子注塑) 技术来改变电子产品的设计与制造。通过将我们的技术授权给各行业的工程开发公司和生产制造商，我们推动了创新、轻量化和可持续的电子解决方案的诞生。我们的使命是推动结构电子技术的未来，突破产品设计和功能的边界。我们正在寻找一位富有活力且具备技术能力的专业人士，来领导客户参与工作，并通过专家级的工程解决方案支持我们的销售团队，帮助客户成功采纳和实施IMSE技术。

Job Overview:

As the Customer Solutions Engineer / Manager at TactoTek you will serve as the strategic liaison between our customers, their development and production teams, and our internal experts— guiding projects from initial concept ideation through prototype development to full-scale production. This role blends technical acumen with project management and customer engagement skills to ensure that IMSE technology is implemented effectively— delivering cost, weight, and space savings while enabling innovative, seamlessly integrated and sustainable electronic solutions that align with customer requirements. If you enjoy bridging the gap between advanced engineering and customer success, this role is for you.

职位概述：

作为 TactoTek 的客户解决方案工程师 / 经理，您将充当我们客户的开发和生产团队与我们内部专家之间的战略联络人—引导项目从最初的概念构思、原型开发到大规模生产。此职位将技术能力与项目管理和客户参与技能结合，以确保IMSE技术的有效实施—实现成本、重量和空间节省，同时提供创新、无缝集成且可持续的电子解决方案，符合客户需求。如果您喜欢在先进工程与客户成功之间架起桥梁，这个职位非常适合您。

Main responsibilities will include:

主要职责包括：

Customer Engagement & Project Management

• Serve as the primary technical liaison for customers, guiding customers through the IMSE development process and projects from initial ideation & technical solutions during RFI, RFQ to ensure IMSE be selected as base technology platform.
• Lead prototyping efforts and coordinate cross-functional project execution to ensure that designs & IMSE solutions are manufacturable, scalable, and meet client needs.
• Support & follow up customer projects engineering development when necessary during DV, EV, PV stage. Understand APQP/PPAP and relevant quality systems, and automotive industrial standards.
• Provide technical sales support, including product demonstrations, presentations, and feasibility discussions.
• Oversee the management of the Bill of Materials (BOM) to align with project cost, material, and manufacturing requirements.
• Also knows the productions, process controls, ramp-ups and the way of operations in China.
• Maintain robust relationships with customers through regular, clear communication and proactive project updates.

客户参与与项目管理

• 作为客户的主要技术联络人，引导客户通过IMSE开发流程和项目，从初期构思与技术解决方案的提出，到 RFI、RFQ 阶段，确保 IMSE 被选为基础技术平台。
• 主导原型开发工作并协调跨职能的项目执行，确保设计和IMSE解决方案可制造、可扩展，并满足客户需求。
• 在 DV、EV、PV 阶段必要时支持和跟进客户项目的工程开发。了解汽车行业 APQP/PPAP 和相关质量体系，以及相关的汽车工业标准。
• 提供技术销售支持，包括产品演示、演讲和前期方案的可行性讨论。
• 负责物料清单（BOM）的管理，确保与项目成本、物料和制造要求对齐。
• 了解中国国内公司的项目及开发过程、了解过程控制、产能提升及其运营方式。
• 通过定期、清晰的沟通和主动的项目更新，与客户保持稳固的关系。

Industry Expertise & Cross-Disciplinary Collaboration

• Stay informed on industry trends in automotive, aerospace, consumer products, and other key sectors to deliver innovative, market-aligned solutions.
• Collaborate with internal teams (technology and product development, sales, field application engineering) to ensure smooth project execution and high customer satisfaction.
• Present integrated technical and project management insights to a variety of stakeholders, from technical teams to senior management.

行业专长与跨学科协作

• 关注汽车、航空航天、消费品等关键行业的趋势，提供创新、市场对接的解决方案。
• 与内部团队（技术与产品开发、销售、前期方案）合作，确保项目的顺利执行并高效的满足客户需求。
• 向不同的利益相关者（从技术团队到高级管理层）展示技术与项目管理的整合见解。

Innovation

• Develop an in-depth understanding of IMSE technology and contribute to continuous product improvement by incorporating customer feedback and identifying opportunities for technological innovation.
• Guide technology improvement and new materials validation at tiers & partners in China, ensure the development direction is under TactoTek’s guidance & control.

创新

• 深入理解IMSE技术，并通过客户反馈推动产品持续改进，识别技术创新机会。
• 引导和支持在中国的合作伙伴进行的技术改进和新材料验证，确保开发符合TactoTek 与合作伙伴的合作框架协议，并确保公司的利益。

We expect you to have:

• Bachelor’s degree in mechanical, electronics or a related field (Master’s degree is a plus but not required).
• Native Chinese, English is the major working language (fluent in Japanese is a plus but not required)
• 8+ years’ experience in automotive interior & exterior product design, systems engineering, mechanical engineering roles with exposure to cross-functional project management.
• Strong connections in automotive industrial eco-system. Has proven track record of car interior & exterior projects developing.
• Proficiency in CAD tools (3D and 2D) and simulation methods (FEA, optical, mold flow) combined with experience in BOM management.
• Logical and facts & data-based analysis skills, familiar with DFMEA, PFMEA, Feasibility study processes.
• Strong project management skills with a proven ability to coordinate multi-disciplinary teams and projects.
• Excellent communication and presentation skills tailored to diverse audiences.
• Adaptability and a customer-centric mindset in a fast-paced, innovative environment.
• Ability to work independently while being a strong team player as well.

我们希望您具备：

• 机械、电子或相关领域的学士学位（硕士学位为加分项，但非必需）。
• 母语为中文，需具备流利的英文能力（日语流利为加分项，但非必需）。
• 8年以上汽车内外饰产品设计、系统工程、机械结构开发领域的工作经验，具备一定的跨职能项目管理经验。
• 熟悉各汽车品牌，在汽车行业中有较强的联系，拥有汽车内外饰项目的开发经验。
• 精通 CAD 工具（3D和2D）以及相关仿真方法（FEA、光学分析、模流分析），并具备BOM 管理经验。
• 具备基于逻辑和事实，较强的数据分析能力，熟悉DFMEA、PFMEA、可行性研究分析等相应的工程开发工具。
• 较强的项目管理能力，能够协调跨学科团队和项目。
• 优秀的沟通和演讲技巧，能够针对不同受众进行有针对性的推介IMSE技术。
• 适应性强，具备客户导向心态，能在快速发展的创新环境中工作。

能够独立工作并且具备很强的团队合作精神。

Travel

• Willingness to travel for up to one month for training in Finland when starting your career at TactoTek, developing a deep understanding of TactoTek’s IMSE technology and processes.
• Flexibility to travel within China and Asia for client meetings, tech shows, and industry events to represent TactoTek and provide technical support.
• Annual travel to Finland, to stay updated with latest development of TactoTek’s IMSE technology and processes

出差

• 在入职初期需前往芬兰进行为期最长一个月的培训，深入了解 TactoTek 的 IMSE 技术、生产工艺以及相应的工程开发流程，以具备给客户提供解决方案的能力。
• 灵活安排出差，前往中国及亚洲地区与客户会面、参加技术展览和行业活动，代表 TactoTek 提供技术支持和 IMSE 解决方案。

 每年需赴芬兰以了解公司总部关于IMSE 技术和工艺的最新进展。

Locations:

Shanghai

工作地点：
上海

What we offer:

We are a fast-growing, modern company at the forefront of IMSE® technology. You'll collaborate with world-leading IMSE experts and globally recognized brands, driving innovation in next-generation electronics. At TactoTek, employees are empowered to take responsibility for their work, contribute proactively, and actively shape the evolution of their role over time. Work-life balance comes naturally—our flexible work environment and remote-friendly culture have been part of our DNA long before it became the norm. We offer competitive compensation package, and the opportunity to be part of a team redefining how electronics are designed and manufactured.

The position is filled as soon as the right person is found.

我们提供：

我们是一家快速发展的现代化公司，处于 IMSE^® 技术的前沿。您将与全球领先的 IMSE专家和全球知名品牌合作，推动下一代电子产品的创新。在 TactoTek，员工被赋予承担工作责任、主动贡献并积极塑造自己角色发展的权力。工作与生活平衡自然而然—我们的灵活工作环境和远程友好的文化早在它成为常态之前就已经是我们 DNA的一部分。我们提供具有竞争力的薪酬包裹，以及成为重新定义电子设计与制造方式的团队的一部分的机会。

该职位一旦找到合适人选将立即上岗。

Please note, the application documents should be in English!

请注意，申请文件应使用英文！